Hello everyone, I’m Hélène Renaud, co-founder of Absolute Agency, and you’re listening to Inside Comm’.
During this podcast, we’ll explore the different issues and facets of internal communication in 2021! 🙂
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For many years, it was out of the question to take our emotions into the office… 🏢
But if you think about it, it makes no sense…
Emotions are a fundamental characteristic of human beings and we can’t simply turn off the tap of our emotional outlet 🚰
Nor can we control them…. at best we can put them aside and ask them to be patient, but we know that’s of no great personal benefit.
Today, letting your emotions express themselves can in fact be a powerful lever.
Both negative and positive ones … because we always tend to think more about negative ones in this scenario!
They’re an essential lever for motivation, commitment, energy and efficiency.
Emotional intelligence has become a sought-after and recognised soft skill.
Companies are increasingly looking to cultivate positive emotions and restrict negative ones among their employees.
In business, we therefore need to learn to decode our emotions so that they serve as a barometer and prevent us from letting certain situations get out of hand.
They are not, as has been believed for a long time, an obstacle to decision-making or judgement.
This seems to eventually lead to something quite balanced, as it encourages us towards things that do us good and avoids unpleasant things.
Some specialists even claim that leadership is based 70% on emotional intelligence!
This makes it easier to take initiatives and make decisions, manage conflicts, empathise, communicate smoothly…
And unlike our IQ, the emotional quotient can improve!
It’s not about thinking you can just fly into a rage because of some tiny annoyance or roaring with laughter at every opportunity, but rather accepting that our professional self is also allowed to be afraid, frustrated, angry or extremely enthusiastic. It’s about learning to recognise our emotions, to understand them, and to express them appropriately so that they help improve our satisfaction, enjoyment and engagement at work.
And finally, I just wanted to make one last point about emotions when involved in teamwork, because I’m sure they add a lot to social relationships.
They are key to fostering authenticity, harmony, exchanges and a healthy work environment.
People with good emotional intelligence are able to accurately decode the emotions of those they’re dealing with – expressed through verbal and non-verbal language – and to show empathy.
They can then find different ways to say things, or choose the right moment to request a service or object to something… This is a huge plus for effective teamwork, you’d have to agree.
